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Top 10 CRM Solution Providers 2016

Across the board, businesses keep shifting their gears to strengthen their rapport with customers, in an endeavor to boost their retention and sales conversion numbers. With that, a horde of technology giants have stepped up to cater to the Customer Relationship Management (CRM) needs of marketing managers. For long, the high cost and complexity of these purpose-built CRM tools has kept the small and mid-sized businesses at bay, with larger enterprises and conglomerates reaping the benefits endlessly.

Recent advancements have brought the reach of CRM tools to the doorstep of businesses—startups and enterprises alike. CRM tools have largely reduced a number of meticulous tasks surrounding the sales and marketing needs. These sophisticated tools include value-added features, such as social media integration, predictive analytics capabilities, vertical specific functionalities, contact management, reports, interactive dashboards, chat integration, and approval management. Collectively, these CRM applications are escorting businesses into the realms of marketing automation.

In an effort to help marketing managers foster a more prolific customer base, a panel of prominent CEOs, CIOs, CMOs, VCs, analysts, along with the Marketing Tech Outlook’ editorial board has assessed scores of CRM technology solution providers and picked out a list of prime choices.

We have considered the vendor’s ability in providing solutions that can effectively, yet economically address the evolving needs of customers.

We present to you Marketing Tech Outlook’ Top 10 CRM Solution Providers 2016.

Company Logo Company Name Company Description
Astute Solutions Providing unique software solutions including customer service and knowledge management arena for consumer-focused, medium to large companies
Avention Delivers smarter business insights to help companies get a deeper understanding of company, contact, and market data
Bpm online Bpm’online is a process-driven cloud based CRM software provider that delivers a hassle-free customer experience, while improving operational efficiency
CDK Global Provides CDK CRM and automotive customer relationship management solution
Intouch Solutions Offering CRM solutions for pharmaceutical and healthcare organizations to enable right message to right people and enhanced customer experience.
LoginRadius Customer Identity Management solution to help businesses create unified customer profiles and integrates them with sales, marketing and business solution to fuel the growth
Maantic Inc Specializes in implementation of business applications including BPM and CRM
Merkle Provides with a connected CRM Framework that supports the customer strategy and forms the basis for planning based on customer value metrics
OMI inc Cloud Service Provider delivering products & services that connect CRM, Marketing Automation and Sales Enablement for businesses that are serious about new Customer Acquisition and Revenue Growth
Pipedrive A cloud-based sales software company that helps small businesses to master their selling process for improved sales and customer relationship